Privacy Policy

Last updated: 15th January 2026

This Privacy Policy explains how infrahubluxor Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you use our salon revenue forecasting analytics dashboard services and visit our website at infrahubluxor.world.

Data Controller Information

infrahubluxor Ltd is the data controller for the personal data we collect. Our details are:

Data We Collect

We collect various types of personal data to provide our salon analytics services effectively. The data we collect includes:

Information You Provide Directly

When you contact us, register for our services, or interact with our platform, we collect information such as:

  • Name, email address, and phone number
  • Company or salon name and business details
  • Messages and correspondence you send to us
  • Account registration information
  • Payment and billing information

Salon Business Data

To provide our analytics services, we process salon business data including:

  • Transaction records and revenue information
  • Service booking and appointment data
  • Customer demographics and preferences (anonymised)
  • Staff performance and scheduling information
  • Inventory and product sales data

Website Usage Data

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring websites and search terms
  • Device type and operating system

How We Use Your Information

We use your personal data for various legitimate business purposes. How we use your information depends on the services you use and your relationship with us:

Service Provision

We use your data to:

  • Provide salon revenue forecasting and analytics services
  • Create and maintain your analytics dashboards
  • Process payments and manage billing
  • Provide customer support and technical assistance
  • Communicate with you about your account and services

Business Operations

We use your data to:

  • Improve our services and develop new features
  • Conduct research and analysis to enhance our offerings
  • Ensure the security and integrity of our systems
  • Comply with legal obligations and regulatory requirements
  • Protect against fraud and unauthorised access

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract: To perform our analytics services and fulfil our contractual obligations
  • Legitimate Interest: To improve our services, conduct business operations, and ensure security
  • Consent: For marketing communications and certain cookies
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in providing our services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Staff training on data protection practices

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are based on:

  • The duration of our business relationship
  • Legal and regulatory requirements
  • The need to resolve disputes or enforce agreements
  • Legitimate business interests

Generally, we retain client data for the duration of the service agreement plus seven years for accounting and legal purposes. Website analytics data is typically retained for 26 months.

Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the contact information provided below.

International Data Transfers

As we operate within the European Union (Malta), your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Malta Information and Data Protection Commissioner if you believe your data protection rights have been violated: